Care Inspectorate Wales - CIW

The Care Inspectorate Wales (CIW), is a government body set up to regulate and inspect a range of services, one of those groups being care homes for older

persons.  The Regulation and Inspection of Social Care (Wales) Act 2016 came into force on 2nd April 2018. Under the new Act, how the CIW register and

inspect adult services will change.

There will be a greater focus on securing improvement in the quality of care and support, and on well-being outcomes for people using services. On visits to care homes Inspectors will consider four themes of:

  • Well-being

  • Care and support

  • Environment

  • Leadership and management

Care homes will be inspected annually through either a full or focused inspection process. Full inspections are routine inspections, planned as part of the inspection schedule. These take place approximately six months after a newly registered service becomes operational. After that, the CIW inspect once every year.

Focused inspections normally happen when concerns are raised, or to follow up on areas of improvement identified at previous inspections. These inspections may only look at some aspects of a service.

How we work with CIW

As a home we value the input of the inspectors, and view inspections as a way of measuring our service against the Regulation and Inspection Social Care Act (RISCA). We believe that to provide a quality service we have to be open to ideas and suggestions, as that is part of being progressive, and is the best way to achieve quality outcomes for the residents in our care. Our inspections also provide us with feedback that forms part of the homes Quality Assurance process and annual audit, which in itself is a regulatory requirement under Regulation 80.

To view our latest inspection report click on the tab